PublishSense — Legal

Effective date: September 24, 2026 Last updated: September 24, 2026

PublishSense is a product of Blockchain Entertainment LLC, a Delaware limited liability company ("Blockchain Entertainment," "we," "us," "our"). - Website: publishsense.com - Mailing address: 8 The Green, Ste R, Dover, DE 19901, United States - Legal: legal@publishsense.com - Support: support@publishsense.com

Terms of Service
Privacy Policy
Refund and Cancellation Policy
AI Content, Results and Professional-Advice Disclaimer
Acceptable Use Policy
Partner and Affiliate Program Terms
Data Processing Addendum
Consent wording for forms and checkout
Copyright (DMCA) Policy
Cookie Notice

1. Terms of Service

Please read these Terms carefully. Section 21 requires most disputes to be resolved by individual binding arbitration and waives class actions and jury trials. You may opt out as described in Section 21.7.

1. The agreement

1.1 These Terms of Service (the "Terms") are a binding agreement between Blockchain Entertainment and the business or organization that creates an account, activates a license, purchases a plan, or uses PublishSense ("Customer," "you"). The person accepting these Terms represents that they are at least 18 years old and have authority to bind that business or organization. 1.2 By clicking to accept, completing a purchase, activating a license key, installing or using the Software, or using the Service, you agree to these Terms and to the documents they incorporate: the Privacy Policy, the Refund and Cancellation Policy, the AI Content, Results and Professional-Advice Disclaimer, the Acceptable Use Policy, and, where applicable, the Data Processing Addendum and the Partner and Affiliate Program Terms. 1.3 Business use only. The Service is offered solely for business, professional and organizational use. It is not offered to consumers for personal, family or household purposes. By accepting, you confirm that you are acting for a business or organization.

2. Definitions

"Company Parties" means Blockchain Entertainment LLC and its parents, subsidiaries and affiliates, and each of their respective members, managers, officers, directors, employees, agents, independent contractors, representatives, licensors, suppliers and service providers, and the heirs, executors, administrators, legal representatives, successors and assigns of each of them. "Software" means the PublishSense WordPress plugin and its updates. "Service" means the Software together with license activation, updates, support, PublishSense Cloud, the website at publishsense.com (including addresses that redirect to it, such as publishsense.ai and publishsense.io), and any related service we provide, including any Free Version and Trial. "PublishSense Cloud" or "Cloud" means our hosted relay that performs AI requests, account connections, scheduling signals and metering on your behalf. "Customer Site" means a website on which you install or activate the Software. "Customer Content" means content you or your Customer Sites provide to the Service, including site pages, settings, instructions, business facts, images and account data. "Output" means text, images, captions, metadata, structured data and other material generated by or through the Service for you. "Third-Party Services" means services we do not control, including AI model providers (such as Anthropic and OpenAI), Google (including Search Console and Business Profile), Meta (Facebook and Instagram), X, LinkedIn, HighLevel, Freemius, hosting providers, SEO plugins and WordPress itself. "Credits" means the usage allowance included in or purchased for a plan. "Free Version" means any version or tier of the Service we offer without charge. "Trial" means a period during which a paid plan is available without charge before its first payment. "Plan Limits" means the limits of your plan shown at checkout or in your account, such as the number of Customer Sites, posts per period, or Credits.

3. The Service, accounts and license keys

3.1 Subject to these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right, during your subscription term or while you use a Free Version or Trial, to access and use the Service for your internal business purposes within your Plan Limits. Agency and reseller use on client sites is permitted within your Plan Limits, provided each client site is one you are authorized to manage. 3.2 You are responsible for your account, your license keys, every action taken under them, and for keeping credentials confidential. Notify us promptly at support@publishsense.com of any unauthorized use. 3.3 You may install the Software only on websites you own or are authorized to operate, and may direct the Service to read or act on only those websites and accounts.

4. Software license, open source and trademarks

4.1 GPL. The Software's WordPress plugin code is licensed to you under the GNU General Public License, version 2 or later ("GPL"), and nothing in these Terms limits the rights the GPL grants in that code. 4.2 What your subscription pays for. Your subscription and license key give you access to the Service: updates delivered through our update system, support, PublishSense Cloud, and features that depend on our servers. These are services, governed by these Terms, and are not code licensed under the GPL. 4.3 Restrictions on the Service. You will not, and will not allow anyone to: share, sell or publish license keys; circumvent license checks, Plan Limits, rate limits or security measures; access Cloud except through the Software or our documented interfaces; resell or provide Cloud access to third parties except as your plan allows; reverse engineer Cloud; use the Service to build a competing service using our non-public interfaces; or use the Service in violation of the Acceptable Use Policy. 4.4 Trademarks. "PublishSense," its logos and related marks are trademarks of Blockchain Entertainment. The GPL does not license our trademarks. You may not use them except as permitted in writing, including under Document 6.

5. Plans, fees, renewal and taxes

5.1 Reseller and merchant of record. Purchases are processed by Freemius, Inc. or its affiliate ("Freemius"), which resells your license as reseller and merchant of record. When you buy, you also accept the end user license agreement Freemius presents at checkout (the "Freemius EULA"). The Freemius EULA governs the purchase transaction; these Terms govern your use of the Service. Support, updates and maintenance come from us, not from Freemius. 5.2 Automatic renewal. Plans are subscriptions that renew automatically at the end of each billing period (monthly or yearly, as selected at checkout) at the then-current price for your plan, charged to your payment method on file, until you cancel. You can cancel at any time from your account portal or by emailing support@publishsense.com; cancellation takes effect at the end of the current billing period. We will remind you before an annual renewal as required by applicable law. 5.3 Price changes. We may change prices for future billing periods with at least 30 days' notice. A price change does not affect a period already paid. Founding-member pricing, where offered, remains at the price shown at purchase for as long as that subscription continues without a lapse. 5.4 Credits. Cloud-mode plans include a monthly Credit allowance stated at purchase. Unless stated otherwise, unused Credits do not roll over, have no cash value, and are not refundable once used. Credit add-ons expire at the end of the period stated at purchase. 5.5 Taxes. Prices exclude taxes unless stated. Freemius calculates and collects applicable sales tax, VAT and similar taxes on the transaction. 5.6 Failed payments. If a payment fails, we or Freemius may retry it and may pause the Service until payment succeeds (see Section 19.3 for what a pause means). 5.7 Free Version. We may offer a Free Version with limited features or volume. It is provided without charge and without any service commitment, and we may change its features or limits, or end it, at any time. These Terms otherwise apply to it in full. 5.8 Trials. If we offer a Trial, its length, what it includes, and whether a payment method is required are shown before you start. If a payment method is required, your paid plan begins and your first charge is made when the Trial ends unless you cancel before then, and we will remind you before that first charge where applicable law requires. One Trial per business unless we agree otherwise.

6. Cancellation and refunds

Cancellation and refunds are governed by the Refund and Cancellation Policy (Document 3).

7. Your content, your sites and your publishing decisions

7.1 You are the publisher. You decide whether and when Output is published on your sites and social accounts. If you enable automatic publishing or scheduled publishing, you instruct the Service to publish Output without further review, and you accept responsibility for that Output as if you had published it yourself. You may turn automatic publishing off at any time. 7.2 Your responsibility for compliance. You are responsible for ensuring that your sites, your Customer Content, and any Output you publish comply with laws, regulations, professional rules and platform policies that apply to you, including those governing advertising, endorsements, health and medical claims, financial and investment communications, licensed professional services, privacy, accessibility and intellectual property. 7.3 Your warranties. You represent and warrant that you have all rights, licenses, consents and authority needed for us to process your Customer Content and to act on the sites and accounts you connect, and that your Customer Content does not infringe or violate anyone's rights or any law. 7.4 License to us. You grant the Company Parties a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, adapt and display Customer Content and Output solely to provide, secure, support and improve the Service and as described in the Privacy Policy. 7.5 No patient health information. The Service is built to publish general, public-facing content. Do not enter, upload, connect or otherwise provide to the Service any protected health information as defined under HIPAA, or any other information that identifies a patient or relates to a patient's health, care or payment for care. We are not your business associate, we do not sign business associate agreements, and the Service is not designed to receive, store or process such information. If you are a covered entity or business associate, you are responsible for keeping such information out of your Customer Content, your instructions, and any photos or text you supply.

8. AI-generated Output

8.1 Ownership. As between you and us, and to the extent we have any rights in it, you own the Output generated for you, and we assign to you our rights, if any, in that Output. Output may not be protectable by copyright in every jurisdiction, and similar or identical output may be generated for others. 8.2 Nature of Output. Output is generated by machine-learning models. It may be inaccurate, incomplete, outdated or unsuitable, and it may reflect errors in the sources it draws on. Source links and review checks reduce but do not eliminate these risks. You should review Output before relying on it, and you are responsible for any Output you publish or rely on. 8.3 Images. Images the Service generates are artificial and depict fictional people, places and objects. They are not photographs of real people, patients, customers, premises or events, and our default alt text identifies them as AI-generated. You must not present generated images as photographs of real people or events, and you are responsible for any disclosure a platform or law requires. Photos and other images you supply from your own library are Customer Content: you are responsible for having the rights and consents needed to use them, including the consent of anyone shown. 8.4 Third-party model terms. Output is produced using Third-Party Services whose own terms and usage policies apply. You agree to comply with those policies as they apply to your use, including the Anthropic Usage Policy and the OpenAI Usage Policies.

9. Third-Party Services and connections

9.1 The Service works with Third-Party Services you choose to connect. Your use of them is governed by their terms, and we are not responsible for their availability, accuracy, security, pricing, policies or decisions — including any suspension, restriction, rate limit, loss of reach, removal of content, or change to their interfaces. 9.2 When you connect an account, you authorize us to access and act on it within the permissions you grant. You may disconnect at any time in the Software or at the Third-Party Service. 9.3 Third-Party Services may change or withdraw features the Service relies on. We may modify or remove affected features without liability.

10. Your own keys mode

If you use your own API keys for AI or other providers, you are responsible for those accounts, their costs, their security, and compliance with their terms. We do not receive or store your keys on our servers in that mode.

11. PublishSense Cloud

11.1 Cloud is provided within your plan's Credits and fair-use limits. We may apply rate limits, queueing and daily ceilings to protect the Service. 11.2 We may suspend Cloud access immediately if we reasonably believe your use threatens the security, integrity or availability of the Service, violates these Terms or the Acceptable Use Policy, or exposes the Company Parties or others to liability.

12. Acceptable use

You will comply with the Acceptable Use Policy (Document 5).

13. Data, aggregate data and feedback

13.1 Our handling of personal information is described in the Privacy Policy. Where we process personal information on your behalf, the Data Processing Addendum applies. 13.2 Aggregate Data. We may collect and use de-identified and aggregated data about use and performance of the Service (for example, which image styles, headline shapes or publishing times perform better across sites) to operate and improve the Service, provided it does not identify you, your sites, or any individual. 13.3 Feedback. If you send us ideas or feedback, we may use them without restriction or obligation.

14. No guarantee of results

Search engines, AI answer engines and social networks decide rankings, citations, reach and traffic using criteria we do not control and that change often. We do not promise or guarantee any ranking, indexing, citation in any AI answer, traffic, lead, sale, revenue, follower count or other result. Any statistics, case studies or examples we show describe past observations, not promises.

15. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, THE SOFTWARE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. THE COMPANY PARTIES DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. THE COMPANY PARTIES DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT OUTPUT WILL BE ACCURATE OR LAWFUL FOR YOUR USE, OR THAT ANY DEFECT WILL BE CORRECTED. YOU ARE RESPONSIBLE FOR MAINTAINING BACKUPS OF YOUR SITES.

16. Limitation of liability

16.1 TO THE FULLEST EXTENT PERMITTED BY LAW, NO COMPANY PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, RANKINGS, TRAFFIC, DATA OR CONTENT, OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE SERVICE, THE SOFTWARE, ANY OUTPUT OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY. 16.2 THE TOTAL AGGREGATE LIABILITY OF ALL COMPANY PARTIES COMBINED FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE, THE SOFTWARE, ANY OUTPUT OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE FIRST CLAIM, AND (B) ONE HUNDRED U.S. DOLLARS (US $100). 16.3 These limitations apply even if a remedy fails of its essential purpose, and they are an essential basis of the bargain. They do not limit liability that cannot be limited by law.

17. Indemnification

You will defend, indemnify and hold harmless the Company Parties from and against all claims, demands, suits, proceedings, losses, damages, liabilities, fines, penalties, costs and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Customer Content; (b) any Output you publish, distribute or rely on, including under automatic publishing; (c) your sites, products, services, offers and claims; (d) your use of Third-Party Services; (e) your breach of these Terms or any law; or (f) any dispute between you and your clients, customers, patients, readers or users. We may participate with counsel of our choice at our own cost. You may not settle a claim that imposes any obligation or admission on a Company Party without our prior written consent.

18. Release

To the fullest extent permitted by law, you release the Company Parties from claims arising out of the acts or omissions of Third-Party Services, including any suspension, restriction or removal of your accounts or content by them. If you are a California resident, you waive California Civil Code §1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You waive any similar law of any other jurisdiction.

19. Term, suspension and termination

19.1 These Terms apply from your first use until terminated. Your subscription runs for the billing periods you purchase and renews under Section 5.2. 19.2 We may suspend or terminate your access for material breach, non-payment, legal requirement, or a risk described in Section 11.2, with notice where reasonable. 19.3 What happens when a subscription ends or is paused. Paid features stop. When a subscription ends, your site moves to the Free Version and its limits; while a payment is failing, paid features may pause until it succeeds. Every post, image, SEO field and other Output already placed on your sites remains yours and stays exactly where it is. We do not remove, unpublish or alter published content when a subscription ends. You may resume at any time. 19.4 Sections 2, 4.1, 4.4, 7, 8, 13–18, 19.3, 21 and 22–25, and any payment obligations accrued, survive termination.

20. Beta features

Features labelled beta, preview or early access are provided for evaluation, may change or be withdrawn at any time, and are excluded from any service commitment.

21. Dispute resolution — arbitration and class-action waiver

21.1 Informal resolution first. Before starting any proceeding, a party will send written notice describing the dispute and the relief sought (to us at legal@publishsense.com and 8 The Green, Ste R, Dover, DE 19901, United States), and the parties will try in good faith to resolve it for 30 days. 21.2 Binding arbitration. Any dispute, claim or controversy arising out of or relating to these Terms, the Service, the Software or any Output, including the formation, scope, validity or enforceability of this Section, will be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator. The seat of arbitration is Monmouth County, New Jersey, and hearings may be held by video. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs this Section. 21.3 Individual claims only. Claims may be brought only in a party's individual capacity, not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. The arbitrator may not consolidate claims or award relief to anyone other than the individual party. 21.4 Jury waiver. To the extent any claim proceeds in court, each party waives trial by jury. 21.5 Exceptions. Either party may bring an individual claim in small-claims court within its jurisdiction, and either party may seek injunctive or equitable relief in court to protect intellectual property, confidential information, or the security of the Service. 21.6 Time limit. Any claim must be brought within one year after it arises, or it is permanently barred, to the extent permitted by law. 21.7 Opt-out. You may opt out of arbitration within 30 days after first accepting these Terms by emailing legal@publishsense.com with your name, business name, account email and a statement that you opt out of arbitration. 21.8 If the class-action waiver is found unenforceable for a claim, that claim proceeds in court and not in arbitration.

22. Governing law and venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. Subject to Section 21, the state and federal courts located in Monmouth County, New Jersey have exclusive jurisdiction, and each party consents to them.

23. Export and sanctions

You will comply with U.S. export-control and sanctions laws, and you represent that you are not located in, organized under the laws of, or acting for a person or country subject to comprehensive U.S. sanctions.

24. Changes to these Terms

We may update these Terms. We will post the new version with its date and, for material changes, notify account holders by email or in the Software at least 30 days before they take effect, except where a change is required sooner by law. Continued use after the effective date means acceptance. Changes do not apply to disputes already noticed under Section 21.1.

25. General

25.1 Assignment. You may not assign these Terms without our written consent. We may assign them, in whole or part, including to an affiliate or in connection with a merger, acquisition, reorganization or sale of assets, without consent. 25.2 Force majeure. No Company Party is liable for delay or failure caused by events beyond its reasonable control, including failures of Third-Party Services, networks, hosting or power. 25.3 Severability; waiver. If any provision is held unenforceable, it will be enforced to the maximum extent permitted and the rest remains in effect. A failure to enforce is not a waiver. 25.4 Entire agreement. These Terms and the documents they incorporate are the entire agreement on their subject and supersede prior understandings. Purchase-order terms you issue have no effect. 25.5 Notices and electronic communications. We may give notices by email to your account address, in the Software, or on our site. You consent to receive communications and agreements electronically, which satisfy any requirement that they be in writing. 25.6 Relationship. The parties are independent contractors. 25.7 Third-party beneficiaries. The Company Parties are intended third-party beneficiaries of Sections 15 through 18 and 21, and may enforce them. There are no other third-party beneficiaries. 25.8 Interpretation. "Including" means "including without limitation." Headings are for convenience.

26. Contact

Blockchain Entertainment LLC · 8 The Green, Ste R, Dover, DE 19901, United States · legal@publishsense.com

2. Privacy Policy

1. Who we are and what this covers

Blockchain Entertainment LLC ("we") operates PublishSense. This policy explains how we handle personal information when you visit publishsense.com (publishsense.ai and publishsense.io redirect there) and related sites, request our free materials, apply as a partner, buy a plan, use the PublishSense plugin, use PublishSense Cloud, or contact us. For personal information contained in content we process on behalf of our business customers (for example, text on a customer's website), we act as a service provider or processor under the Data Processing Addendum, and the customer's own privacy policy governs.

2. What we collect

You give us: your name, email address, website address and business type when you request the playbook or ideas; partner application details; account and billing contact details; messages to support. Purchases: payments are processed by Freemius as merchant of record. Freemius collects payment details; we receive the purchase record (name, email, plan, amount, country, license), not full card numbers. Automatically on our sites: device and browser information, pages viewed, referring pages, approximate location from IP address, and interactions, through cookies and similar technologies (see Document 10). From the plugin at license activation: the site's public web address, WordPress, PHP and plugin versions, the license key, and the administrator email used to activate, sent through Freemius so we can license and update the Software. Optional usage tracking is off by default. In PublishSense Cloud mode: the site content Smart Setup reads (public pages, menus, categories, settings you enter), instructions and business facts you provide, drafts and Output, and usage and cost records. From accounts you connect: access tokens (stored encrypted), account identifiers and handles, and performance data such as Search Console clicks, impressions and queries, and social-post engagement. In your-own-keys mode: AI requests go directly from your site to the AI provider you configured, and we do not receive that content. Health information: we do not ask for, and you should not send us, patient or health information about any person (see Terms of Service §7.5). If we learn we have received it, we delete it.

3. How we use it

To provide, license, update, secure and support the Service; to generate and publish Output as you instruct; to measure and improve performance, including by learning from aggregated, de-identified results across sites; to send the materials you asked for; to send service and billing messages; to send marketing emails where permitted (you can unsubscribe at any time); to run and evaluate our partner program; to prevent fraud and abuse; and to comply with law.

4. Google user data — Limited Use

PublishSense's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We request read-only access to Search Console data for the sites you connect, use it only to show you performance and improve the posts PublishSense writes for your sites, do not sell it, do not use it for advertising, and do not allow humans to read it except with your consent, for security, to comply with law, or in aggregated, de-identified form for operations.

We do not sell personal information. We share it only with: - Service providers that process it for us under contract: AI model providers (Anthropic, OpenAI) for Cloud requests; Freemius for licensing, checkout, billing and affiliate tracking; our hosting and infrastructure providers (Hostinger for servers; Cloudflare for DNS, security and email routing); HighLevel for email delivery and customer relationship management; analytics providers ([ANALYTICS]). - Platforms you connect, when you instruct us to publish or read data (Google, Meta, X, LinkedIn and others). - Partners, to the extent needed to credit a referral (a partner sees that a referred account exists and its commission status, not your content). - Authorities or others, when required by law or to protect rights, safety and the Service. - A successor, in a merger, acquisition, financing or sale of assets, subject to this policy.

6. Retention

Lead and marketing records: until you unsubscribe or ask us to delete them, then suppression data only. Account and billing records: for the life of the account and as required by tax and accounting law. Cloud request and response contents: deleted after 30 days. Usage and cost records: 24 months. Connected-account tokens: until you disconnect or delete the account. Aggregated, de-identified data may be kept indefinitely.

7. Security

We use encryption in transit, encryption of stored tokens, least-privilege access, and separation of customer data. No system is perfectly secure, and we cannot guarantee absolute security.

8. Your choices and rights

You can unsubscribe from marketing with one tap in any email. Depending on where you live — including under the laws of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia, and the EU and UK GDPR — you may have rights to access, correct, delete or obtain a copy of your personal information, to opt out of sale, sharing for targeted advertising, or profiling, and to appeal our decision. Email privacy@publishsense.com. We will verify requests, respond within the time the law requires, and not discriminate against you for exercising rights. An authorized agent may submit a request with proof of authority. To appeal a decision, reply to our response with "Appeal"; if you are not satisfied you may contact your state attorney general or data protection authority. We honour Global Privacy Control signals as an opt-out of sale and sharing where required.

9. EU and UK visitors

Our legal bases are: performance of a contract (the Service); legitimate interests (security, improvement, business communications you would expect); consent (marketing where required, non-essential cookies); and legal obligation. Personal information is processed in the United States; transfers rely on the EU Standard Contractual Clauses and the UK Addendum, or another lawful mechanism. You may lodge a complaint with your supervisory authority.

10. Children

The Service is for businesses and is not directed to anyone under 18. We do not knowingly collect personal information from children.

11. Changes and contact

We will post updates with a new date and notify account holders of material changes. Contact: privacy@publishsense.com · Blockchain Entertainment LLC · 8 The Green, Ste R, Dover, DE 19901, United States.

3. Refund and Cancellation Policy

30-day money-back guarantee

If PublishSense isn't right for you, ask for a full refund within 30 days of your first paid charge for a plan and you'll get it. If you start with a free Trial, the 30 days begin when the Trial converts and you are first charged. No forms, no questions required. Email support@publishsense.com or use your account portal. Refunds are issued by Freemius to the original payment method, usually within 5–10 business days depending on your bank.

The guarantee applies once per business, to the first paid charge for a plan.
A refund ends the license. Everything already published on your sites stays yours and stays exactly where it is.
During the first 30 days, Cloud use is limited to your plan's monthly allowance.

Free Version and Trials

The Free Version and Trials cost nothing, so there is nothing to refund. If a Trial requires a payment method, cancel before it ends to avoid the first charge; if the first charge happens anyway, the 30-day guarantee above covers it.

Cancelling

Cancel any time from your account portal or by email. Your plan continues to the end of the period you've paid for, then stops renewing. Nothing you've published is removed.

Renewals

Monthly renewals are not refunded. An annual renewal can be refunded in full within 14 days of the renewal charge if you ask within that window.

Add-ons

Credit add-ons are refundable within 14 days if no Credits from the add-on have been used.

What isn't covered

Refunds may be declined where there is fraud, abuse of the guarantee, a violation of the Acceptable Use Policy, or a chargeback already filed for the same charge. If you have a billing problem, please contact us first; we resolve most issues within one business day.

4. AI Content, Results and Professional-Advice Disclaimer

AI-generated content. PublishSense uses artificial intelligence to research, write and illustrate content. It checks that figures are linked to sources and that posts meet its review rules, but AI output can still be wrong, incomplete, outdated, or out of context. Every post should be treated as written by the business that publishes it, which is responsible for it.

AI-generated images. Images PublishSense generates are artificial. People shown in them are fictional and are not patients, customers, staff, or any real person. Places and objects shown are illustrative and are not any real premises or product. Photos a business supplies from its own library are that business's responsibility.

Not professional advice. Content produced by PublishSense, and content on publishsense.com, is general information. It is not medical, health, nutritional, fitness, legal, tax, accounting, financial, investment or other professional advice, and it does not create any professional relationship. Readers should consult a qualified professional about their own situation. Health: never disregard professional medical advice or delay seeking it because of something read online; in an emergency, call 911 or your local emergency number. Crypto and finance: nothing is an offer or solicitation to buy or sell any security, token or financial product, or a prediction of price or return; digital assets are volatile and may lose all value.

No guaranteed results. Rankings, AI citations, traffic, leads and sales depend on search engines, AI platforms, social networks, competitors and many factors outside our control. We make no promise or guarantee of any result. Past performance and examples are not indications of future results.

Third-party names. Google, Search Console, Business Profile, Bing, Anthropic, Claude, OpenAI, Meta, Facebook, Instagram, X, LinkedIn, YouTube, WordPress, Yoast, Rank Math, All in One SEO and other names are trademarks of their owners. PublishSense is not affiliated with, endorsed by, or sponsored by any of them.

5. Acceptable Use Policy

You may not use PublishSense to create, publish or facilitate: 1. anything illegal, or that infringes or misappropriates anyone's intellectual property, privacy or publicity rights; 2. content that is deceptive or misleading, including fake reviews, fabricated testimonials, fake credentials, impersonation of any person or business, or content presented as written by someone who did not write or approve it; 3. mass-produced low-value pages intended to manipulate search rankings, or any content that violates search-engine spam policies; 4. health, medical or safety claims that are false, unsubstantiated, or promise cures or guaranteed outcomes; 5. solicitations to invest, price predictions, or promises of financial return, or any offer of securities or regulated financial products without complying with applicable law; 6. hateful, harassing, threatening or violent content, or content that promotes self-harm; 7. sexual content involving minors in any form, which is absolutely prohibited and will be reported; non-consensual intimate imagery; or sexually explicit content; 8. images that depict, imitate or could be mistaken for a real, identifiable person without their consent; 9. malware, phishing, or attempts to compromise any system; 10. spam or unsolicited bulk messages on any network.

You also may not: enter patient or health information about any identifiable person into the Service (see Terms of Service §7.5); point Smart Setup or the Service at websites or accounts you do not own or control; share license keys; exceed or evade Plan Limits or rate limits; resell Cloud access outside your plan; or use the Service in violation of the usage policies of the AI providers and platforms it connects to (including the Anthropic Usage Policy and the OpenAI Usage Policies).

We may remove Output from Cloud processing, suspend or terminate access, and report unlawful activity. Report abuse to abuse@publishsense.com.

6. Partner and Affiliate Program Terms

These terms apply to anyone who joins the PublishSense partner or affiliate program ("Partner") and are in addition to the Terms of Service.

Joining. The program is open to agencies, consultants, web developers, contractors, freelancers and creators, with no territory or vertical exclusivity. We may approve or decline any application and may change the program with 30 days' notice (changes do not reduce commissions already earned).
Commission. Partners earn [COMMISSION]% of net revenue from each new customer they refer, for [DURATION, e.g. the first 12 months] of that customer's paid subscription. Net revenue means amounts actually collected, less refunds, chargebacks, taxes, and payment and platform fees. Referral is credited by last click within a [60]-day tracking window, through the program's tracking link.
Payment. Commissions are tracked and paid through Freemius, monthly, once approved commissions reach [$100], after the refund window for each sale has passed. Partners must supply valid tax forms (W-9 or W-8) and payout details. Partners are responsible for their own taxes.
Disclosure. Partners must clearly disclose their relationship with PublishSense wherever they promote it, as the FTC's Endorsement Guides (16 C.F.R. Part 255) and similar laws require — for example, "I earn a commission if you buy through my link."
Prohibited methods. No spam or unsolicited messages; no bidding on "PublishSense" or confusingly similar terms in paid search; no domains, handles or ads using our marks; no claims that PublishSense guarantees rankings, traffic, AI citations or income; no misleading pricing; no self-referrals or referrals of your own accounts; no cookie stuffing or forced clicks; no coupon or deal sites or incentivized sign-ups without written approval. Commissions from prohibited methods are forfeited and may end participation.
Partner pages (white label). Approved Partners may receive a copy of our landing page under their own brand, colour and contact details, for a fee stated at approval. We host it; it pauses automatically if the Partner's payment lapses and resumes when paid. We may update its content for accuracy and legal compliance.
Materials and marks. We grant Partners a limited, revocable license to use our supplied marketing materials and marks solely to promote PublishSense under these terms. Do not alter them in a misleading way.
Relationship. Partners are independent contractors, not employees, agents or joint venturers, and may not bind us or make promises on our behalf.
Customers. Referred customers are our customers under our Terms. Partners who also manage a customer's sites are responsible to that customer for their own services.
Term and termination. Either party may end participation at any time. On termination for breach or fraud, unpaid commissions are forfeited; otherwise earned, approved commissions are paid on the normal schedule.
Liability and indemnity. Sections 15–18 and 21–25 of the Terms of Service apply to Partners. Partners will indemnify the Company Parties against claims arising from their promotion methods or breach of these terms.
Customer referral rewards. Customers who are not Partners may earn referral rewards, such as account credit or a discount, for referring another business, on the terms shown in their account when the reward is offered. Rewards have no cash value unless stated, cannot be combined with a Partner commission for the same referral, and are forfeited for self-referrals or abuse.

7. Data Processing Addendum

This Addendum forms part of the Terms between Blockchain Entertainment ("Processor") and the Customer ("Controller") where Processor processes Customer Personal Data on Customer's behalf.

Scope and roles. "Customer Personal Data" means personal information in Customer Content that Processor processes to provide the Service (for example, names on a customer's pages, author details, connected-account identifiers). Customer is the controller or business; Processor is the processor or service provider.
Instructions. Processor processes Customer Personal Data only to provide the Service as documented, on Customer's instructions (including configuration of the Software), and as required by law. Processor will not sell or share it, or use it outside the direct business relationship, except as permitted by law for service providers.
Confidentiality. Persons authorized to process it are bound by confidentiality.
Security. Processor maintains appropriate technical and organizational measures, including encryption in transit and of stored credentials, access control, logging, and deletion schedules.
Subprocessors. Customer authorizes these subprocessors, as updated on this page: Anthropic and OpenAI (AI processing), Freemius (licensing and billing), Hostinger (hosting), Cloudflare (DNS, security and email routing), and HighLevel (email). Processor will give at least 14 days' notice of new subprocessors; Customer may object on reasonable grounds and, if unresolved, terminate the affected Service.
Assistance. Processor will reasonably assist with data-subject requests, impact assessments and consultations relating to the Service.
Incidents. Processor will notify Customer without undue delay, and within 72 hours of confirming a personal-data breach affecting Customer Personal Data, with the information reasonably available.
Return and deletion. On termination, Processor deletes Customer Personal Data in Cloud within 30 days, except as law requires. Data on Customer's own sites remains under Customer's control.
Audits. Processor will make available information reasonably necessary to demonstrate compliance, by written responses and summaries of third-party assessments where available.
International transfers. Where EU or UK law applies, the EU Standard Contractual Clauses (Module 2 or 3 as applicable) and the UK Addendum are incorporated by reference.
Liability. Liability under this Addendum is subject to the limitations in the Terms.
Health information excluded. Customer will not provide protected health information or other patient health information to the Service (Terms of Service §7.5). This Addendum does not cover such information, and Processor is not a business associate.

Under the playbook form (lead page):

By tapping "Email me the free playbook," you agree to receive the playbook and occasional emails from PublishSense, a product of Blockchain Entertainment LLC. Unsubscribe in one tap. See our Privacy Policy.

Under the six-ideas form (thank-you step):

We'll read your site's public pages to research six ideas for it, and email them to you. By tapping "Send my six ideas," you confirm you own or manage that site and agree to our Terms and Privacy Policy.

Under the partner application:

By applying, you agree to the Partner and Affiliate Program Terms and our Privacy Policy, and to receive program emails from PublishSense.

At checkout (beside the buy button):

Your plan renews automatically at the price shown above, every month or year as you selected, until you cancel, which you can do any time in your account. By purchasing, you agree to the Terms of Service, including arbitration, and the Refund Policy. 30-day money-back guarantee on your first paid charge.

At the start of a Trial that needs a payment method:

Your free trial ends on {end date}. Unless you cancel before then, your plan starts and you'll be charged the price shown above, then every month or year as you selected, until you cancel. By starting the trial, you agree to the Terms of Service and the Refund Policy.

In the plugin, at Smart Setup (already in the Software):

Smart setup sends your site's public pages to the writing model.

Text messages: PublishSense does not send text messages. If that changes, a separate opt-in that is not a condition of purchase will be added before any text is sent.

9. Copyright (DMCA) Policy

We respect intellectual property. If you believe material hosted by PublishSense (including on our sites or partner pages) infringes your copyright, send a notice to our designated agent with: your signature; identification of the copyrighted work; identification and location of the material; your contact details; a statement of good-faith belief that the use is unauthorized; and a statement, under penalty of perjury, that the notice is accurate and you are authorized to act.

Designated agent: [NAME], Blockchain Entertainment LLC, 8 The Green, Ste R, Dover, DE 19901, United States, dmca@publishsense.com.

Content on a customer's own website is controlled by that customer; please contact the site owner. We terminate repeat infringers in appropriate circumstances.

Our sites use cookies and similar technologies. Essential cookies make the site and checkout work and cannot be turned off. Analytics cookies help us understand which pages help visitors; they are set only as your region's law allows. Advertising cookies are [not used / used only with your consent where required]. Our lead page stores a small visit counter in your browser to choose which headline to show; it contains no personal information. You can control cookies in your browser and, where offered, in our cookie banner. We honour Global Privacy Control where required.